On-Line Services & Customer Care

Our latest customer service offers 24 hour convenience, 7 days per week through on-line secure access to our database.
Once you have been set up with a secure user access code and password you will be able to utilise a whole host of on-line features from running your own live hire reports, to printing off your own copy invoices and statements.

Additionally customers can also run full site costing reports which shows to the penny the amount spent by any individual site on hire equipment, sales and consumables even down to the dreaded damages and loses, at Survey and Laser we are completely transparent in our attitude to keeping the customer informed of all costs.

Another hugely popular feature is the ability to view our catalogue online but with the added benefit of displaying your personal hire rates. 

customer care packagesGlobal Components (CCP Basic)

  • Software Maintenance
  • Customer Support


CCP Basic is available for 1, 2 or 3 years and is available until product phaseout.

Software Maintenance
Ensures that you keep up-to-date with the latest firmware and core application releases to maximize your productivity.

Customer Support
Telephone Access to experienced, trained professionals who will work with you to solve problems that arise. This service can be used for operational problems, instrument configuration issues and general advice. In addition, access to our online support and service, enables to log support requests 24 hours per day.

Please contact your Local Survey & Laser Service Centre for full details and pricing.

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Leica Geosystems BSI HAE Stronger Together
Leica Authorised Service Centre Certificate

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Unit A8 Riverview, Embankment Business Park
Heaton Mersey, Stockport SK4 3GN

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